Alomaim, Nasser; Zihni Tunca, Mustafa; Zairi, Mohamed - In: Management Decision 41 (2003) 7, pp. 666-670
post‐war Japanese reconstruction, have advanced the philosophy and strategy of total quality management (TQM) as a … management strategy. The recent steep decline in the values of shares in Internet‐linked companies, which has led to a number of …