Showing 1 - 10 of 245
Purpose – Competition in dynamic markets requires operational excellence and effective operations strategy. Hence, organizations have to evaluate their operational performance in comparison to their rivals. The purpose of this paper is to present an operational performance evaluation framework...
Persistent link: https://www.econbiz.de/10014936030
users of e-learning platforms if expectations are measured before entering into contact with the service or afterwards. The … show that, if the expectations are measured before entering into contact with the good or service, disconfirmation plays a … major role in the model. If the expectations are measured after entering into contact with the good or service, the main …
Persistent link: https://www.econbiz.de/10014935368
This article posits a paradigm of levels of success for strategic decision outcomes. A high level of strategic decision success is normally preceded by a positive strategic gap in which the strengths of the organization clearly outweigh its weaknesses. Three comprehensive cases are set forth as...
Persistent link: https://www.econbiz.de/10014932168
Culture is an overarching phenomenon that helps individuals make sense of their world. However, culture is not an unchanging “given.” Members of a society actively create culture and, through their activities and interactions, sustain or change this culture. In an organizational setting,...
Persistent link: https://www.econbiz.de/10014932200
The classification of strategic issue terms, as used by managers and management teams in decision making, has previously been shown to have an impact on organizational performance. The question of the extension of such research to include managers in transition economies is less known. In order...
Persistent link: https://www.econbiz.de/10014932203
Management decision constitutes the most important thing that managers do. Given the significance and complexity of this activity, one would expect to find a literature in which there is general agreement as to its defining characteristics and dimensions. Such is not the case. Much writing that...
Persistent link: https://www.econbiz.de/10014932204
This article is concerned with the decision process and examines the relationships among information attributes, strategic alternatives’ evaluation and group decision support systems (GDSS) in the context of database management. The evaluation of strategic alternatives with multiple criteria...
Persistent link: https://www.econbiz.de/10014932221
Selecting the best strategy from among a number of identified alternatives is an important part of any strategy process. Often this involves a difficult choice between the values to set and the trade‐offs to be made. Even swaps is a rational and simple method for making trade‐offs that help...
Persistent link: https://www.econbiz.de/10014932230
Organisations are responding to the deeper structural changes taking place in the underlying system of commercial competition by becoming agile and fragmented. In the emergence of such network organisational structures it must be clear how each unit is performing relative to each other and...
Persistent link: https://www.econbiz.de/10014932233
The aim of this paper is to determine current management thinking on how the business excellence model (BEM) is used within organisations. In many cases when organisational change models are applied in organisations the emphasis is on advocacy and implementation. There is a need to allow...
Persistent link: https://www.econbiz.de/10014932248