Business‐to‐business, supply chain relationships within sustained monopolies, such as those within UK defence procurement, have received scant attention by management researchers. This paper describes the results from a substantial, exploratory research project that used Williamson’s...

Purpose – The purpose of this paper is to contribute to the creation of a complexity theory of strategy by integrating a number of ideas that have previously been explored independently in the strategy literature, namely improvisation, minimal structures, simple rules, dynamic capabilities,...

Purpose – The purpose of this paper is to describe how order‐generated rules applied to organizing form dualities can assist in creating the conditions for emergent, self‐organized behavior in organizations, thereby offering an operational deployment of complexity theory....

Purpose – The purpose of this article is to present a framework that allows an ampler understanding of the evolution process tracked by companies in the pursuit of strategies for sustainable development, taking into account the increasing awareness of the social and environmental pressures...

Purpose – To offer a complexity‐informed framework for the design of an effective organizational crisis response system. Design/methodology/approach – A narrative analysis of the crisis response in a hotel chain facing a major food poisoning outbreak, seen from a complexity theory...

Purpose – To identify and examine the origins of complexity in a mass customization system and to propose an effective application sequence of variety management strategies in order to cope with this complexity. Design/methodology/approach – Through the application of Suh's complexity theory...

Purpose – Noting the scarcity of complexity techniques applied to modelling social systems, this paper attempts to formulate a conceptual model of decision‐making behaviour within the information systems evaluation (ISE) task, against the backdrop of complexity theory....

Purpose – Following Polanyi, this paper aims to suggest that the Industrial Revolution marked a break‐point between pre‐industrial society (characterised by integration) and industrial society (characterised by differentiation). Design/methodology/approach – As a conceptual paper, the...

Purpose – The purpose of this paper is to record an interview with Richard T. Pascale, an international business consultant. Design/methodology/approach – The paper uses an interview technique to reveal Richard T. Pascale's views on the relevance of complexity science to management. Findings...