Showing 1 - 10 of 52
empirical publications. The authors examined three samples of articles published in the Academy of Management Review and used …
Persistent link: https://www.econbiz.de/10014932525
This article consists of two parts, starting with a discussion about generally accepted quality concepts in research … securing quality when pursuing qualitative research.  …
Persistent link: https://www.econbiz.de/10014934956
' (ABS) Journal Quality Guide . Design/methodology/approach – The paper identifies recent trends in academic journal … publication that have increased the need for mechanisms to assess the overall quality of academic journals. Six approaches to … ranking are outlined and evaluated including the hybrid approach adopted in producing the ABS Journal Quality Guide . Findings …
Persistent link: https://www.econbiz.de/10014933001
Dr W.A. Shewhart, “founder” of the modern quality movement and inventor of the control chart, was greatly influenced by … Theory of Knowledge , Dover Publications, New York, NY, 1929) provided a convenient post hoc rationalisation. The basis for a …
Persistent link: https://www.econbiz.de/10014932411
Purpose – To provide an overview of the history, evolution, and existing research on continuous improvement. Design … evolved into sophisticated methodologies used in organizations today, and existing research in this field in the literature …. Research limitations/implications – It does not provide an exhaustive review of the existing literature, or an exhaustive list …
Persistent link: https://www.econbiz.de/10014932583
groups on the following subjects: qualitative versus quantitative methodologies, encouraging research from developing nations … scholarly community and encourages authors, readers and anyone else involved in research to contribute their thoughts and …
Persistent link: https://www.econbiz.de/10014932630
of quality. Design/methodology/research – The paper is informed by a review of literature on corporate collapse and … quality management. A literature review and global web search of corporate demises is then conducted. Actual causes of …/dissimilarities. The link between causes of corporate demise and the concept of quality is then explored and appropriate implications and …
Persistent link: https://www.econbiz.de/10014932905
Purpose – The purpose of this paper is to gain an insight about the strategy of diversification adopted by the company, Prime Technology, to increase its profits. The study is made so as to understand the essential aspects which any firm should consider before deciding to venture into a new...
Persistent link: https://www.econbiz.de/10014933042
Purpose – This paper is intended to offer a practical perspective on how to achieve high quality of decisions. Design … to ensure high quality decisions because they help the decision maker ensure that few if any relevant issues are ignored …. Practical implications – The practical implications of the regular use of meaningful guidelines lies with the decision quality …
Persistent link: https://www.econbiz.de/10014933154
The authors have constructed a model which breaks down customer contact in consuming a service into six steps: search, arrival, pre‐contact, contact, withdrawal, follow‐up. They argue that this “journey” should be mapped out by service organisations and the key points carefully managed.
Persistent link: https://www.econbiz.de/10014933389