Purpose – To examine the impact of organizational learning factors (training available, technical expertise, and knowledge level) and knowledge management processes (knowledge acquisition, knowledge application, and knowledge sharing) on e‐business systems adoption level....

Pressures have increased for both profit and non‐profit organisations to become “innovative organisations”. This study has revealed the grounded theory of perpetual challenging as a process for enhancing organisational creativity. Perpetual challenging refers to the ways through which...

Purpose – The purpose of this paper is to examine why social entrepreneurs in the USA choose to operate an entirely fair trade business and the factors that affect fair trade social entrepreneurship. Fair trade seeks to benefit producers in developing countries by providing a market for their...

Purpose – The strategies to assess potential and realized customer value have received surprisingly little attention in management literature. The purpose of this paper is to examine potential customer value assessment strategies for business-to-business (B2B) firms and their special...

IS spending by high‐growth medium‐sized enterprises is at a significantly lower level than that for other companies. However, there was no set pattern or correlation that identified relatively high IS investment with high growth or vice versa. The future forecast for IS investment favours a...

This article examines the construction and operation of a service industry information system in the early years of the twentieth century. It sets the operations of the Birmingham, UK, company of Mitchells & Butlers in the context of the brewing industry and the operation of public houses. The...

Information systems and organization structures have been highly interconnected with each other. Over the years, information systems architectures as well as organization structures have evolved from centralized to more decentralized forms. This research looks at the evolution of both...

As e‐business strategies have received growing attention from entrepreneurs, executives, investors and industry, information systems (IS)/information technology (IT) strategic planning has progressively come to be considered a critical method for developing a successful e‐strategy. However,...

Purpose – Noting the scarcity of complexity techniques applied to modelling social systems, this paper attempts to formulate a conceptual model of decision‐making behaviour within the information systems evaluation (ISE) task, against the backdrop of complexity theory....

Purpose – The paper aims to put forward a transactional center approach to the four‐party logistics (4PL) development. For about ten years, the European logistics industry has indeed been undergoing massive changes by which dematerialized logistics service providers, also called 4PL, have...