Management is not always professional in all its attitudes and actions and has often been – and still is – inadequate in some aspects. It is useful for managers at all levels occasionally to review their approach and experience in the light of continual change. In general terms, attempts to...

The role of the adviser to management is a crucial one in introducing change to a business. The six main approaches by which advisers approach clients, individual, interpersonal, structural, socio‐technical, conflict and information developments, are outlined and explained.