Washbush, John B. - In: Management Decision 40 (2002) 10, pp. 1029-1036
This article questions the widely held proposition that the management philosophy of W. Edwards Deming, with its focus … on quality improvement and pragmatic thinking, is a new conceptual paradigm which renders previous management thought …, particularly that represented by the scientific management concepts of Frederick W. Taylor, obsolete and wrong‐headed. A closer …