Provides guidelines to facilitate the development of usable, efficient and maintainable spreadsheet models. Whilst primarily written for those who may be building models for a third party, the article should also prove of value to the casual modeller.

Monte Carlo simulation is one of a number of analytical techniques available to enable managers to assess the risks surrounding capital budgeting decisions. Although it is covered in most texts on financial management, surveys have for many years pointed to only limited use of the technique by...

As a business tool, the spreadsheet is cited as a valuable decision‐making aid, but despite its apparent widespread use, its scope and potential, both with respect to areas of application and features offered, are barely exploited by the general user. Discusses and investigates these issues by...

Briefly describes the nature and importance of capital investments and why managers of all functional areas should understand the basics of analysis. Reviews conceptual issues. Develops important perspectives for corporate leaders, managers and analysts. Provides practical guidelines for...

Purpose – Waiting lines and delays have become commonplace in service operations. As a result, customer waiting time guarantee is a widely used competition strategy in service industries. To implement waiting time guarantee strategy, managers need to not only know the average of waiting time,...

An overview of all the elements that go into formulating a business strategy – including received wisdom from the gurus, vision and values, ideas on growth, forecasting, information, objectives, audits, customers, markets, competition, finances, structure, training – with the focus on how to...

Over the past decade many manufacturing organisations around the world have been changing their structures from the traditional hierarchical pyramid structure to a flatter, more responsive and lean structure. Team work and employee participation have become the key tasks for managers in all...