Longenecker, Clinton O.; Simonetti, Jack L.; Sharkey, … - In: Management Decision 37 (1999) 6, pp. 503-513
The purpose of this research is to review the perceptions of 359 front‐line management personnel as to why their … organizational performance. Managers from 30 organizations were asked to rate the impact that 25 different performance factors have … as the primary causes of poor performance, while factors such as technology, finances, and government regulations ranked …