Accuses management of repeatedly substituting bureaucracy and complex reporting and control systems for the things that … ineffectual, it is positively damaging to organizations. Short cases in the areas of quality management, customer satisfaction … management, and personal appraisal and development systems are given to support this argument. Concludes with a list of symptoms …

Purpose – Peter F. Drucker (1909‐2005) was an influential modern management theorist. This paper, however, aims to … employees in Hong Kong was conducted. Additional information was gathered from senior management to validate the survey results … understood unidirectionally. Management should target the younger and more educated users first to build up sufficient user mass …

A second authority structure, called a management system, is emerging in the technological milieu of the information … the political system with the management system is an essential condition in the knowledge‐based economies of advanced …

The Godfather theory of management is a power and control model of leadership. Explains a process whereby leaders can … article is based on the Godfather series of motion pictures, the reality of the management style focuses on principles of … organizational behaviour. The author continually stresses that Godfather Management is transitional management and cannot sustain …

emerged, with management consultants fuelling the process. Seeks to make sense of the processes through which consultancy … management consultants working within a privatised public utility, the arly findings from this research suggest that the …

had the total commitment of top management. In the belief that excellence in customer service was the key to maintaining …, and improving market position, top management in the society undertook an intensive training programme in leadership as a …, management by walkabout, peer/subordinate relations, leadership and culture, as well as the leader as communicator, delegator …

As manufacturers contemplate changing or modifying outmoded operations systems, management must be aware of the key …) and manufacturing resource planning (MRP II), rely on an essential feature – total employee involvement. Management must …

further research into this aspect of strategic management. Draws from the management literature to describe the causes and …