Purpose The purpose of this paper is to fill a gap in the management systems (MSs) field by addressing whether the implementation of an integrated management system (IMS) and the integration level of its elements bring benefits and/or challenges to companies and whether these are related to...

Purpose – This research aims to empirically investigate the influence of stakeholders on the corporate decision of ISO 9001, ISO 14001, and OHSAS 18001 certifications and how that influence differs across different certification types. Design/methodology/approach – The paper utilizes a...

Purpose – This paper aims to explore the practice of quality management framework as a strategic tool for public management. Design/methodology/approach – The paper starts with a basic process‐based model; it then enhances the model with the quality management principles for continuous...