This paper explores how great ideas become “great works”. The paper explores the process used by Frederick Taylor to “spread the gospel” of scientific management – one of management's great works. The paper takes this example, dissects it and applies current theory and models to...

Purpose – The purpose of this paper is to argue that the successful management of creative employees in organisations that rely extensively on the development of intellectual capital must incorporate new thinking to manage the inevitable paradoxical situations that arise in such contexts....

Purpose – The purpose of this paper is two‐fold. First, a case study is presented that examines a model of agricultural development created by Healing Hands International (HHI) as one answer to the United Nations' Food and Agriculture Organization call to reduce world hunger in half by 2015....

Purpose – The aim of this paper is to examine the impact of the digital culture on the music industries through an analysis of official and unofficial web sites, media reports and discussions with musicians. Design/methodology/approach – A critical social theory approach is adopted to...

Purpose – This paper aims to test an interaction effects model that includes perceived community support, community satisfaction, and post‐adoption behaviours by analysing a social networking site called Tuenti. Inclusion of routinisation as a moderator allows, in particular, the overcoming...

Purpose – Innovations, coupled with the advancement of new information and communication technologies (ICTs) and the evolution of the internet, have had a profound impact on the structure of firms and have altered the decision‐making process. In the new economic and social environment, the...

Purpose – This paper aims to analyze the relationship between different kinds of networking and the performance of firms in industry clusters. In particular, it studies the importance of local embeddedness and external openness for product success in two wine clusters in Chile and Italy....

Purpose – In this paper the authors present a study that uses Twitter to identify critical elements of customer service in the airline industry. The goal of the study was to uncover customer opinions about services by monitoring and analyzing public Twitter commentaries. The purpose of this...

Purpose – The purpose of this paper is to investigate the impact of organisational business acumen and social network structure on the earnings and labour precarity experienced by creative industry workers. Design/methodology/approach – Results from a survey that collected data from a random...

Purpose The purpose of this paper is to investigate the influence of informal Korean social networks ( Yongo ) on sales activities in Korea, by focussing in particular on required vertical core competencies. Design/methodology/approach The authors draw on expert interview data gathered in Korea...