Purpose – The purpose of this paper is to analyze how the Intellectual Capital perspective can be altered in order to include ethically questionable practices of knowledge acquisition. Design/methodology/approach – The paper explores the relationship between formal and illicit forms of...

Purpose – To examine how socio‐technical factors (e.g. organizational climate and IT support) affect the intention to encourage knowledge sharing through their effects on three innovation characteristics: perceived relative advantage, compatibility, and complexity....

Purpose – The purpose of this paper is to provide a new and systematic approach towards strategic foresight by combining traditional external scenarios (market‐based approach) with internal scenarios (resource‐based approach) into a future scorecard, which can be used to describe...

Purpose – The purpose of this paper is to provide a three‐dimensional framework to facilitate future definitions of intellectual capital (IC). The concept of IC is often ill‐defined and there is a multitude of different definitions for the construct of IC. The lack of a common platform for...

Purpose – The aim of this paper is to advocate and implement cointegration methods for the estimation of interconnectedness of service quality and customer loyalty as intangible strategic assets within management decision. Design/methodology/approach – Using longitudinal time series...