Lance Revenaugh, D. - In: Management Decision 32 (1994) 7, pp. 16-27
. Strategic planning, total quality management, new information systems technologies, and now business process re‐engineering(BPR …) are some of the concepts that are being advocated to effect a radical improvement in organization performance. BPR is a …. Despite the excitement over BPR, however, the rate of failure for re‐engineered projects is over 50 per cent. Why does a …