Jassawalla, Avan; Truglia, Ciara; Garvey, Jennifer - In: Management Decision 42 (2004) 7, pp. 837-849
provides three specific sources of conflict as recounted by sample managers. The implications of our findings include …: selecting expatriate managers with high emotional intelligence, providing extensive pre‐departure cultural training that … reasoning, utilizing sensitivity training techniques to better prepare managers for new situations, and sending the expatriate …