Recounts the experiences of a line manager and consultant, and his attempts to transform performance appraisal for the benefit of the individual, manager and organization. Describes the methods by which appraisal was handed back to the staff, using upward feedback from internal customers and...

Describes an approach to maximizing team performance which integrates traditional business methods with those of the performing arts. Defines the ACE team as aligned, creative and exploring, and explains how the ACE Team Star Profile can be used to create a visual profile of a team′s strengths...

Business faces a set of critical human problems, and is downgrading the very human resource departments which are supposed to help it to find solutions. Argues that salvation lies in the hands of human resource specialists themselves, who must switch from being administrators and huggers to...

Whether in sport or in business, everyone is capable of achieving more than they do at present, regardless of their education or current successes and achievements. That is the view of Will Carling, England Rugby Union captain and managing director of Insights Ltd. Here, he argues that...

Hewlett‐Packard has earned a reputation for excellent products and methods of production. Illustrates the role which creative teams have played in the company’s success.

GE Plastics, a division of the General Electric Co., came up with a simple yet powerful idea for teambuilding ‐ by putting its employees to work helping the community. Describes the scheme in detail.

Addresses the value of laughter, play and a sense of humour as tools for improving communication, innovation and empowerment. Organizations around the world are hiring the author, and other facilitators, to deliver playful and humorous programmes designed to help team members develop a creative...

Describes outdoor team‐building programmes provided by the company Team Dynamic. Satisfied clients include Europ Assistance, International Factors (a Lloyds Bank subsidiary), Alexander Howden and Transaction Technology Ltd.

Challenges the idea that all teams are the same. Reviews earlier literature giving models of different team types, and sets out to develop the model further. Presents a team type window and examines the roles of the problem‐solving team, the creative team, the tactical team and “the...

Describes major changes to working practices made at British Alean Primary & Recycling Ltd. which were part of wide‐ranging cultural changes implemented by the firm in an attempt to counteract its history of strike action and the pressures of sector recession Outlines the new process of team...