Purpose: Division of motor vehicle (DMV) offices serve a wide swath of Americans in all states and can therefore serve as excellent vehicles to study the quality of public services in the country. However, relatively little attention has been devoted in the academic literature to studying...

Cover -- EDITORIAL ADVISORY BOARD -- The effects of the board composition, board size and CEO duality on export performance -- Challenging corporate commitment to CSR -- Current state of corporate governance: global business and cultural analysis -- Convergence and divergence in corporate...

Purpose: Value chain analyses that help businesses build competitive advantage must include considerations of unpredictable shocks and stressors that can create costly business disruptions. Enriching value chain analysis with considerations of system resilience, meaning the ability to recover...

Purpose – The environmental impacts of transportation are rarely brought into decision making frameworks. The purpose of this paper is to introduce a framework and tool to help in these organizational decisions. Design/methodology/approach – A survey analysis was carried out amongst...

Purpose – This paper aims to introduce relatively novel multi‐supply chain activity overview rough set theoretic applications to aid management decision making with an especial focus on green and sustainable supply chain management. Design/methodology/approach – The methodology is a review...