In this paper we consider a loss system where the arrivals can be classified into different groups according to their arrival rate and expected service time. While the standard admission policy consists of rejecting only those customers who arrive when all servers are busy, we address the...

The widely used Support Vector Machine (SVM) method has shown to yield very good results in Supervised Classification problems. Other methods such as Classification Trees have become more popular among practitioners than SVM thanks to their interpretability, which is an important issue in Data...