Benjaafar, Saif; Elahi, Ehsan; Donohue, Karen L. - In: Management Science 53 (2007) 2, pp. 241-259
We consider a single buyer who wishes to outsource a fixed demand for a manufactured good or service at a fixed price to a set of potential suppliers. We examine the value of competition as a mechanism for the buyer to elicit service quality from the suppliers. We compare two approaches the...