overwork is associated with a reduction in quality of care in cardiothoracic surgery--an increase in overwork by 10% is …

Recent evidence suggests the connection between quality improvement and financial results may be weak. Consider the … productivity, raise quality, and lower costs. In the short run, these improvements can interact with prevailing accounting systems …

This exploratory research on a decade of Total Quality Management in one factory opens up the black box of the learning … curve. Based on the organizational learning literature, we derive a quality learning curve that links different types of … learning in quality improvement projects to the evolution of the factory's waste rate. Only 25% of the quality improvement …

In recent years, the practitioner literature in operations management has seen a dramatic surge in articles on quality … management. It reflects the increased emphasis on quality by U.S. firms, which has been attributed largely to increased … competition faced by them. The question of how quality is influenced by competitive intensity, however, has not received much …

conclusions about the effect of reduced inventories on process reliability, product quality, and cost. …

Medical devices play an increasingly significant role in the delivery of health care today. However, persistent quality … of medical device manufacturers to examine the effect of firm characteristics on the costs of poor quality. Third, in an … quality are not severe. Furthermore, we find that the magnitude of financial consequences of device recalls is affected by the …

Firms normally disclose quality information to consumers using two alternative formats: either directly to consumers or …

internal spillover costs of the buyer receiving low-quality inputs and external spillover costs should low-quality inputs go … resources to learning for quality improvement, or (c) when hiding aspects of the production processes is easier for suppliers …

independent quality ratings of 96 projects and survey data from 485 project-team members collected during a multimethod field … and project quality: slack time, organizational experience, and decision-making autonomy. More knowledge gathering helped …