Some environments constrain the information that managers and decision makers can observe. We examine judgment in <i>censored environments</i> where a constraint, the <i>censorship point</i>, systematically distorts the observed sample. Random instances beyond the censorship point are observed at the...

In many circumstances, evaluations are based on empirical data. However, some observations may be imprecise, meaning that it is not entirely clear what occurred in them. We address the question of how beliefs are formed in these situations. The individual in our model is essentially a...

The transactional data of a queueing system are the recorded times of service commencement and service completion for each customer served. With increasing use of computers to aid or even perform service one often has machine readable transactional data, but virtually no information about the...

Most online feedback mechanisms rely on voluntary reporting of privately observed outcomes. This introduces the potential for reporting bias, a situation where traders exhibit different propensities to report different outcome types to the system. Unless properly accounted for, reporting bias...

Although organizations appear to learn from obvious failures, we argue that it is harder for them to learn from "near-misses"--events in which chance played a role in averting failure. In this paper, we formalize the concept of near-misses and hypothesize that organizations and managers fail to...