Neslin, Scott A.; Novak, Thomas P.; Baker, Kenneth R.; … - In: Management Science 55 (2009) 5, pp. 727-737
We develop and test an optimization model for maximizing response rates for online marketing research survey panels. The model consists of (1) a decision tree predictive model that classifies panelists into "states" and forecasts the response rate for panelists in each state and (2) a linear...