This paper presents a new information acquisition problem motivated by business applications where customer data has to be acquired with a specific modeling objective in mind. In the last two decades, there has been substantial work in two different fields--optimal experimental design and...

This study examines coordination issues that occur in allocating spending between advertising and information technology (IT) in electronic retailing. Electronic retailers run the risk of overspending on advertising to attract customers but underspending on IT, thus resulting in inadequate...

Diagnostic knowledge-based systems are used in a variety of application domains to support classification decisions. The effectiveness of such systems often decreases as the application environment or user preferences change over time. Hence, frequent adjustments to the system knowledge by a...

The overuse of its currency processing facilities by depository institutions (DIs) has motivated the Federal Reserve (Fed) to impose its new cash recirculation policy. This overuse is characterized by the practice of cross-shipping, where a DI both deposits and withdraws cash of the same...

Recently, an agile software development technique called extreme programming has caught the attention of practitioners and researchers in the software industry. A core practice of extreme programming is pair programming, where two developers work on the same piece of code. We introduce the...