Naveh, Eitan; Erez, Miriam - In: Management Science 50 (2004) 11, pp. 1576-1586
QI intervention, with five phases, consisting of multiple QI practices---ISO 9000, QI teams, quality goals, and coaching … negatively affected innovation. Both QI teams and quality goals positively affected innovation. Thus, the multiple QI initiative … enabled the coexistence of the two aforementioned cultural values. Both cultural values had a positive impact on performance …