What is the quality of your management? ISO 9004:2009 -- Reading and assessment instructions -- Contents -- Preface -- Introduction -- ISO 9000 quality management principles -- Improving through teamwork -- Objective of the book -- What does self-assessment mean for an organisation? -- What can...

Deploying the Integrated Management System -- Reading and assessment instructions -- Contents -- Preface -- How to use the series -- Compatibility with three different management systems -- Improving through teamwork -- Objective of the book -- What does self-assessment mean for an organisation?...

Quality in Project ManagementI SO 10006 -- Reading and assessment instructions -- Contents -- Introduction -- Objective of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- Key terms and definitions -- Assessment criteria and sub-criteria -- Assessment...

A Process-based Approach to Effective Management -- Reading and assessment instructions -- Contents -- Preface -- The Quality Management System - ISO 9001 -- Improving through teamwork -- Objective of the book -- What does self-assessment mean for an organization? -- What can you gain? -- Some...