Part I. Theoretical Basis -- Chapter 1. The Concept of a Comprehensive Management Approach -- Chapter 2. Stress … Management and Resilience Building -- Part II. The Software Solution -- Chapter 3. The Concept of Excellence-Driven Self …-Assessment -- Chapter 4. Impress Training Modules -- Part III. Case Studies on The Introduction of Excellence-Based Stress Management and …

describes stakeholder mapping and analysis, and process and quality management. In turn, it sheds light on how to deal with … organizational processes. The book then introduces readers to result measuring and performance management, followed by organizational … management as further important capabilities of excellent organizations. Best practices in corporate social responsibility and …