This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton, and ServiceMaster apply...

This book describes the journey of developing and implementing a global knowledge sharing strategy at the multinational project development and construction company Skanska. The strategy described is based on a “people-to-people” approach and covers four different strategic business units...

This book presents a framework through transformation and explains how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is...

This book deals with the highly complex but exciting subject of corporate fraud and corruption, which has since become the cops and robbers game of the 21st century: accounting fraud, embezzlement, bribery and many other forms of corruption and non-compliance cause turmoil between board members,...

Architecting the Business Motivation & Business Model -- Architecting the Business Capabilities -- Architecting Business Capability Realization -- Modeling and Measuring -- Guidelines for Successful Implementation.

Chapter 1 Introduction -- Part I Spiritual Leadership Today -- Chapter 2 What is Leadership? -- Chapter 3 Work Factors that Inhibit Doing Leadership -- Part II Problems and Possible Solutions -- Chapter 4 Leadership and Informal Small Groups.- Chapter 5 Failures of Workplaces in Multiple...