This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The...

Part I: Introduction -- Part II: Driving Innovation Through Emerging Technologies -- Part III: Driving Innovation Through Advanced Process Analytics -- Part IV: Driving Innovation Through New Generation Process Modeling -- Part V: Driving Innovation Through Organizational Capabilities.