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Service interruptions in large-scale service systems
Pang, Guodong; Whitt, Ward - In: Management science : journal of the Institute for … 55 (2009) 9, pp. 1499-1512
Persistent link: https://www.econbiz.de/10003894206
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Outsourcing tasks online : matching supply and demand on peer-to-peer internet platforms
Cullen, Zoë B.; Farronato, Chiara - In: Management science : journal of the Institute for … 67 (2021) 7, pp. 3985-4003
Persistent link: https://www.econbiz.de/10012623872
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Personal and social usage : the origins of active customers and ways to keep them engaged
Lee, Clarence; Ofek, Elie; Steenburgh, Thomas J. - In: Management science : journal of the Institute for … 64 (2018) 6, pp. 2473-2495
Persistent link: https://www.econbiz.de/10011878929
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Effectiveness of reputation in contracting for customized production : evidence from online labor markets
Lin, Mingfeng; Liu, Yong; Viswanathan, Siva - In: Management science : journal of the Institute for … 64 (2018) 1, pp. 345-359
Persistent link: https://www.econbiz.de/10011819579
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Operations systems with discretionary task completion
Hopp, Wallace J.; Iravani, Seyed M. R.; Yuen, Gigi Y. - In: Management science : journal of the Institute for … 53 (2007) 1, pp. 61-77
Persistent link: https://www.econbiz.de/10003632021
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The value of partial resource pooling : should a service network be integrated or product-focused?
Ata, Barış; Van Mieghem, Jan A. - In: Management science : journal of the Institute for … 55 (2009) 1, pp. 115-131
Persistent link: https://www.econbiz.de/10003873695
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Competition in service industries with segmented markets
Allon, Gad; Federgruen, Awi - In: Management science : journal of the Institute for … 55 (2009) 4, pp. 619-634
Persistent link: https://www.econbiz.de/10003859234
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Large-scale service marketplaces : the role of the moderating firm
Allon, Gad; Bassamboo, Achal; Çil, Eren B. - In: Management science : journal of the Institute for … 58 (2012) 10, pp. 1854-1872
Persistent link: https://www.econbiz.de/10009664652
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Managing retention in service relationships
Aflaki, Sam; Popescu, Ioana - In: Management science : journal of the Institute for … 60 (2014) 2, pp. 415-433
Persistent link: https://www.econbiz.de/10010258805
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Efficiency analysis of cournot competition in service industries with congestion
Perakis, Georgia; Sun, Wei - In: Management science : journal of the Institute for … 60 (2014) 11, pp. 2684-2700
Persistent link: https://www.econbiz.de/10010461832