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An integrated decision-making approach for improving European air traffic management
Grushka-Cockayne, Yael; De Reyck, Bert; Degraeve, Zeger - In: Management science : journal of the Institute for … 54 (2008) 8, pp. 1395-1409
Persistent link: https://www.econbiz.de/10003757506
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Quality improvement incentives and prodcut recall cost sharing contracts
Chao, Gary H.; Iravani, Seyed M. R.; Savaskan, R. Canan - In: Management science : journal of the Institute for … 55 (2009) 7, pp. 1122-1138
Persistent link: https://www.econbiz.de/10003864219
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Pushing quality improvement along supply chains
Zhu, Kaijie; Zhang, Rachel Q.; Tsung, Fugee - In: Management science : journal of the Institute for … 53 (2007) 3, pp. 421-436
Persistent link: https://www.econbiz.de/10003451591
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Method and psychological effects on learning behaviors and knowledge creation in quality improvement projects
Choo, Adrian S.; Linderman, Kevin W.; Schroeder, Roger G. - In: Management science : journal of the Institute for … 53 (2007) 3, pp. 437-450
Persistent link: https://www.econbiz.de/10003451593
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A spatiotemporal analysis of the global diffusion of ISO 9000 and ISO 14000 certification
Albuquerque, Paulo; Bronnenberg, Bart J.; Corbett, … - In: Management science : journal of the Institute for … 53 (2007) 3, pp. 451-468
Persistent link: https://www.econbiz.de/10003451594
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Quality management and job quality : how the ISO 9001 standard for quality management systems affects employees and employers
Levine, David I.; Toffel, Michael W. - In: Management science : journal of the Institute for … 56 (2010) 6, pp. 978-996
Persistent link: https://www.econbiz.de/10003988524
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Clustering, agency costs and operating efficiency : evidence from nursing home chains
Lu, Susan Feng; Wedig, Gerard J. - In: Management science : journal of the Institute for … 59 (2013) 3, pp. 677-694
Persistent link: https://www.econbiz.de/10009731243
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Measuring the effect of queues on customer purchases
Lu, Yina; Musalem, Andrés; Olivares, Marcelo; … - In: Management science : journal of the Institute for … 59 (2013) 8, pp. 1743-1763
Persistent link: https://www.econbiz.de/10009788989
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The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire; Chandrasekaran, Aravind; Ward, Peter T.; … - In: Management science : journal of the Institute for … 62 (2016) 3, pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
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The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L. - In: Management science : journal of the Institute for … 62 (2016) 4, pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674