Narrow search
Showing 1 - 10 of 78
Cover Image
When more is less : field evidence on unintended consequences of multitasking
Goes, Paulo B.; Ilk, Noyan; Lin, Mingfeng; Zhao, J. Leon - In: Management science : journal of the Institute for … 64 (2018) 7, pp. 3033-3054
Persistent link: https://www.econbiz.de/10011899706
Cover Image
Service performance analysis and improvement for a ticket queue with balking customers
Xu, Susan H.; Gao, Long; Ou, Jihong - In: Management science : journal of the Institute for … 53 (2007) 6, pp. 971-990
Persistent link: https://www.econbiz.de/10003490974
Cover Image
Volume flexibility in services : the costs and benefits of flexible labor resources
Kesavan, Saravanan; Staats, Bradley R.; Gilland, Wendell - In: Management science : journal of the Institute for … 60 (2014) 8, pp. 1884-1906
Persistent link: https://www.econbiz.de/10010403644
Cover Image
Optimal service speeds in a competitive environment
Kalai, Ehud - In: Management science : journal of the Institute for … 38 (1992) 8, pp. 1154-1163
Persistent link: https://www.econbiz.de/10001128211
Cover Image
Pricing and capacity decisions for a service facility : stability and multiple local optima
Stidham, Shaler - In: Management science : journal of the Institute for … 38 (1992) 8, pp. 1121-1139
Persistent link: https://www.econbiz.de/10001128214
Cover Image
Multi-agent customer allocation in a stochastic service system
Lee, Hau Leung - In: Management science : journal of the Institute for … 31 (1985) 6, pp. 752-763
Persistent link: https://www.econbiz.de/10001015644
Cover Image
User delay costs and internal pricing for a service facility
Dewan, Sanjeev - In: Management science : journal of the Institute for … 36 (1990) 12, pp. 1502-1517
Persistent link: https://www.econbiz.de/10001101560
Cover Image
Search among queues under quality differentiation
Yang, Luyi; Debo, Laurens G.; Gupta, Varun - In: Management science : journal of the Institute for … 65 (2019) 8, pp. 3605-3623
Persistent link: https://www.econbiz.de/10012062720
Cover Image
Strategic open routing in service networks
Arlotto, Alessandro; Frazelle, Andrew E.; Wei, Yehua - In: Management science : journal of the Institute for … 65 (2019) 2, pp. 735-750
Persistent link: https://www.econbiz.de/10012000771
Cover Image
Service system with dependent service and patience times
Wu, Chenguang Allen; Bassamboo, Achal; Perry, Ohad - In: Management science : journal of the Institute for … 65 (2019) 3, pp. 1151-1172
Persistent link: https://www.econbiz.de/10012013569