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Coordination is hard : electronic auction mechanisms for increased efficiency in transportation logistics
Karaenke, Paul; Bichler, Martin; Minner, Stefan - In: Management science : journal of the Institute for … 65 (2019) 12, pp. 5884-5900
Persistent link: https://www.econbiz.de/10012146904
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Measuring the effect of queues on customer purchases
Lu, Yina; Musalem, Andrés; Olivares, Marcelo; … - In: Management science : journal of the Institute for … 59 (2013) 8, pp. 1743-1763
Persistent link: https://www.econbiz.de/10009788989
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Assessing the impact of service level when customer needs are uncertain : an empirical investigation of hospital step-down units
Chan, Carri W.; Green, Linda V.; Lekwijit, Suparerk; … - In: Management science : journal of the Institute for … 65 (2019) 2, pp. 751-775
Persistent link: https://www.econbiz.de/10012000740
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The causal effect of service satisfaction on customer loyalty
Hang, Guofang; Sudhir, K. - In: Management science : journal of the Institute for … 67 (2021) 1, pp. 317-341
Persistent link: https://www.econbiz.de/10012435279
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Coordinated logistics with a truck and a drone
Carlsson, John Gunnar; Song, Siyuan - In: Management science : journal of the Institute for … 64 (2018) 9, pp. 4052-4069
Persistent link: https://www.econbiz.de/10011921477
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Managing retention in service relationships
Aflaki, Sam; Popescu, Ioana - In: Management science : journal of the Institute for … 60 (2014) 2, pp. 415-433
Persistent link: https://www.econbiz.de/10010258805
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Segmentation of spatially dependent geographical units : model and application
Govind, Rahul; Chatterjee, Rabikar; Mittal, Vikas - In: Management science : journal of the Institute for … 64 (2018) 4, pp. 1941-1956
Persistent link: https://www.econbiz.de/10011855763
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Promised delivery time and capacity games in time-based competition
Shang, Weixin; Liu, Liming - In: Management science : journal of the Institute for … 57 (2011) 3, pp. 599-610
Persistent link: https://www.econbiz.de/10008988401
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Value of high-quality logistics : evidence from a clash between SF Express and Alibaba
Cui, Ruomeng; Li, Meng; Li, Qiang - In: Management science : journal of the Institute for … 66 (2020) 9, pp. 3879-3902
Persistent link: https://www.econbiz.de/10012297724
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The effects of tip recommendations on customer tipping, satisfaction, repatronage, and spending
Alexander, Damon; Boone, Christopher; Lynn, Michael - In: Management science : journal of the Institute for … 67 (2021) 1, pp. 146-165
Persistent link: https://www.econbiz.de/10012435258