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This paper reports two case studies of the use of the business excellence model (BEM) in two small‐ to medium‐sized enterprises (SMEs) which entered the 1999 East of England Excellence (EEE) regional Quality Award. The experiences of these organisations will be discussed highlighting their...
Persistent link: https://www.econbiz.de/10014928701
function. This study considers how ambiguous language in auditor communications, and the context in which it occurs, contribute … variable. The results demonstrate the potentially crucial role of context in ambiguous communications with users. Implications …
Persistent link: https://www.econbiz.de/10014928754
As the goal of most communication is cooperation, the study of general semantics enables people to organise their thoughts and words so that co‐operation rather than conflict results. Six ideas are identified which use general semantics to aid co‐operation, resulting in higher productivity...
Persistent link: https://www.econbiz.de/10014929339
Setting up a new internal audit function is a challenging exercise, particularly in an organisation and an industry which is not familiar with the concepts involved. Auditors must be methodical in their approach but must avoid preconceived ideas. Independent television in the UK is in the midst...
Persistent link: https://www.econbiz.de/10014929353
accounting curricula emphasizing written and oral communications skills. Accounting practitioners expect accounting students to … master communications skills as accounting curricula become more responsive to changes in the accounting environment …
Persistent link: https://www.econbiz.de/10014929673
The communications audit may be defined as “the process whereby the communications within an organisation are analysed … by an internal or external consultant, with a view to increasing organisational efficiency”. Why communications audits …‐house communications auditing, and whether they are worthwhile, are also discussed. Examples are given of two typical audits. One is …
Persistent link: https://www.econbiz.de/10014929749