This paper describes a project which uses the quality‐function‐deployment technique to improve a distance‐learning program, operated by a government training organization in Hong Kong, for junior staff in the clothing‐manufacturing industry. The scope of this study is twofold: it...

An exploratory survey of the Hong Kong coloration industry revealed that conformance is the key attribute of quality, but the maturity of quality management mainly resides at the stage of inspection. The larger the dyehouse, the more mature the quality system that was adopted. The generic...