Six Sigma is now increasingly applied to a variety of processes ranging from manufacturing to service and variegated transactional processes. Six Sigma has been proved to be a rigorous pursuit of the reduction of process variation and defect rate in all critical business processes to achieve...

Six Sigma is a disciplined approach to define, measure, analyse, improve and control processes that result in variability and defect reduction. Although Six Sigma has been widely embraced by many world class manufacturing companies, it is still new in the software industry. This paper initially...

Purpose – The purpose of this paper is to demonstrate the vital linkage between six sigma and statistical thinking. The paper also explains the key characteristics required for statistical thinking and some of the common barriers in the implementation of the key principles of statistical...

Purpose – The aim of this paper is to highlight the application of six sigma, software engineering techniques and simulation to software development with a view to improving the software process and product. Design/methodology/approach – This paper attempts to integrate six sigma and...