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~isPartOf:"Managing customer relationships : a strategic framework"
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The business case for trust
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Green, Charles H.
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Managing customer relationships : a strategic framework
C2M : consulting to management ; the forum for consultants to management worldwide
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The trust equation: generating customer trust
Green, Charles H.
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Managing customer relationships : a strategic framework
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(pp. 72-78)
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2004
Persistent link: https://www.econbiz.de/10002184453
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