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The introduction of TQM
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 75-87). 2007
Persistent link: https://www.econbiz.de/10003574486
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A framework for the introduction of TQM
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 88-110). 2007
Persistent link: https://www.econbiz.de/10003574489