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TQM : an overview
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 3-38). 2007
Persistent link: https://www.econbiz.de/10003574470
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The role of management in TQM
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 39-57). 2007
Persistent link: https://www.econbiz.de/10003574475
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The received wisdom on TQM
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 58-74). 2007
Persistent link: https://www.econbiz.de/10003574481
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The introduction of TQM
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 75-87). 2007
Persistent link: https://www.econbiz.de/10003574486
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A framework for the introduction of TQM
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 88-110). 2007
Persistent link: https://www.econbiz.de/10003574489
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Levels of TQM adoption
Dale, Barrie G.; Lascelles, David M. - In: Managing quality, (pp. 111-126). 2007
Persistent link: https://www.econbiz.de/10003574493
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Sustaining TQM
Dale, Barrie G. - In: Managing quality, (pp. 127-148). 2007
Persistent link: https://www.econbiz.de/10003574500
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Policy deployment
Lee, Roy G.; Dale, Barrie G. - In: Managing quality, (pp. 151-175). 2007
Persistent link: https://www.econbiz.de/10003574504
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Quality costing
Dale, Barrie G. - In: Managing quality, (pp. 176-199). 2007
Persistent link: https://www.econbiz.de/10003574506
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Supplier development
Dale, Barrie G.; Burnes, Bernard - In: Managing quality, (pp. 258-274). 2007
Persistent link: https://www.econbiz.de/10003574836