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~isPartOf:"Managing service quality : MSQ ; an international journal"
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Managing service quality : MSQ ; an international journal
International journal of quality & reliability management
7
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
5
International Journal of Production Economics
3
International journal of production economics
3
Quality and reliability engineering international
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
American journal of mathematical and management sciences
2
International journal of industrial ergonomics : IE
2
International journal of management
2
Energy conversion and management : ECM
1
Human systems management : HSM
1
International journal of computer integrated manufacturing : IJCIM
1
International journal of industrial engineering : applications and practice
1
Journal of quality technology : a quarterly journal of methods, applications and related topics
1
Mathematics and Computers in Simulation (MATCOM)
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Quality management journal : QMJ
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A performance index approach to managing service quality
Yang, Hsu-Hao
;
Chen, K.S.
- In:
Managing service quality : MSQ ; an international journal
10
(
2000
)
5
,
pp. 273-278
Persistent link: https://www.econbiz.de/10007177764
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