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~isPartOf:"Managing service quality : MSQ ; an international journal"
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Managing service quality : MSQ ; an international journal
The journal of contemporary issues in business and government
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Public Money & Management
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Energy policy
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Futures : the journal of policy, planning and futures studies
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International Journal of Public Sector Management
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International Journal of Sustainable Development
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Prometheus : critical studies in innovation
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Management revue : the international review of management studies
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Innovation and strategy - Small service firms - Creating value through innovation
Hine, Damian
;
Ryan, Neal
- In:
Managing service quality : MSQ ; an international journal
9
(
1999
)
6
,
pp. 411-422
Persistent link: https://www.econbiz.de/10007183095
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