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~isPartOf:"Managing service quality : MSQ ; an international journal"
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Nwankwo, Sonny
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Richardson, Bill
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Managing service quality : MSQ ; an international journal
Thunderbird international business review
7
Journal of retailing and consumer services
6
Marketing intelligence & planning
6
International journal of public sector management : IJPSM
5
International journal of social economics
4
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
3
Contemporary issues in marketing : principles and practice
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Critical perspectives on diversity, equity, and inclusion in marketing
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Entrepreneurship marketing : principles and practice of SME marketing
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International journal of quality & reliability management
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Journal of fashion marketing and management
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Management decision : MD
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Society and business review
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The Routledge companion to business in Africa
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The marketing review
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African journal of accounting, economics, finance and banking research
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
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Competitiveness review : an international business journal incorporating Journal of global competitiveness
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Entrepreneurship and regional development : an international journal
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International journal of entrepreneurial behaviour & research
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Journal of African business
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Journal of consumer behaviour : an international research review
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Journal of enterprising communities : people and places in the global economy ; JEC
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Journal of global marketing
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Journal of small business and enterprise development
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Routledge companions in business, management and accounting
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World Review of Entrepreneurship, Management and Sustainable Development
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World review of entrepreneurship, management and sustainable development
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Young consumers : insight and ideas for responsible marketers
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Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
1
Advances in marketing, customer relationship management , and e-services (AMCRMES) book series
1
Business and digital transformation
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Developing digital marketing : relationship perspectives
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Diasporas and transnational entrepreneurship in global contexts
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Economic change and restructuring : empirical and policy research on the transitional and emerging economies
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Entrepreneurship & Regional Development
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Eurasian journal of business and economics : EJBE
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Quality management through visionary leadership
Nwankwo, Sonny
;
Richardson, Bill
- In:
Managing service quality : MSQ ; an international journal
6
(
1996
)
4
,
pp. 44-47
Persistent link: https://www.econbiz.de/10007202140
Saved in:
2
Measuring and Achieving Quality Customer Service in the Public Sector
Nwankwo, Sonny
;
Richardson, Bill
- In:
Managing service quality : MSQ ; an international journal
4
(
1994
)
6
,
pp. 32-37
Persistent link: https://www.econbiz.de/10007213510
Saved in:
3
Measuring and Achieving Quality Customer Service in the Public Sector
Nwankwo, Sonny
;
Richardson, Bill
- In:
Managing service quality : MSQ ; an international journal
4
(
1994
)
6
,
pp. 32-37
Persistent link: https://www.econbiz.de/10007217922
Saved in:
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