//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Managing service quality : MSQ ; an international journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Employee Involvement in Family...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Type of publication
All
Article
8
Language
All
Undetermined
8
Author
All
McAdam, Rodney
4
Mcadam, Rodney
4
Henderson, Joan
2
O'Neill, Edel
2
Canning, Norman
1
Fulton, Frances
1
Leonard, Denis
1
Mcgoldrick, Eddie
1
Taylor, Joy
1
more ...
less ...
Published in...
All
Managing service quality : MSQ ; an international journal
International journal of quality & reliability management
19
Regional studies
15
Technovation : the international journal of technological innovation, entrepreneurship and technology management
12
R & D management
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
Scottish journal of political economy : the journal of the Scottish Economic Society
10
The international journal of entrepreneurship and innovation
10
Total quality management
9
Applied economics
8
International journal of public sector management : IJPSM
7
International journal of technology management : IJTM
7
Technology analysis & strategic management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of knowledge management
6
New Zealand economic papers
6
SERC discussion paper
6
International journal of entrepreneurial behaviour & research
5
Economics letters
4
Journal of general management
4
Journal of productivity analysis
4
Management decision : MD
4
Oxford bulletin of economics and statistics
4
Discussion papers / Adam Smith Business School, University of Glasgow
3
International small business journal
3
International small business journal : researching entrepreneurship
3
Journal of European industrial training
3
Journal of business research : JBR
3
Omega : the international journal of management science
3
Oxford economic papers
3
Regional studies : official journal of the Regional Studies Association
3
The economic and social review
3
The world economy : the leading journal on international economic relations
3
Applied economics letters
2
IEEE transactions on engineering management : EM
2
Industrial management & data systems
2
International journal of entrepreneurship and innovation management
2
Journal of regional science
2
Journal of small business and enterprise development
2
Journal of technology management in China
2
more ...
less ...
Source
All
OLC EcoSci
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Case studies - Energizing the business - Creating business excellence in a service based electrical utility
Henderson, Joan
;
McAdam, Rodney
;
O'Neill, Edel
- In:
Managing service quality : MSQ ; an international journal
9
(
1999
)
6
,
pp. 389-395
Persistent link: https://www.econbiz.de/10007183099
Saved in:
2
Taking a critical perspective to the European Business Excellence Model using a balanced scorecard approach: A case study in the service sector
McAdam, Rodney
;
O'Neill, Edel
- In:
Managing service quality : MSQ ; an international journal
9
(
1999
)
3
,
pp. 191-197
Persistent link: https://www.econbiz.de/10007184333
Saved in:
3
Developing an appropriate quality award for Northern Ireland
McAdam, Rodney
- In:
Managing service quality : MSQ ; an international journal
6
(
1996
)
2
,
pp. 22-25
Persistent link: https://www.econbiz.de/10007203740
Saved in:
4
A critical review of e-service in Northern Ireland Electricity
Henderson, Joan
;
Mcgoldrick, Eddie
;
Mcadam, Rodney
- In:
Managing service quality : MSQ ; an international journal
13
(
2003
)
6
,
pp. 463-470
Persistent link: https://www.econbiz.de/10007156540
Saved in:
5
A longitudinal study of business improvement models: cross purposes or congruity?
Taylor, Joy
;
Mcadam, Rodney
- In:
Managing service quality : MSQ ; an international journal
13
(
2003
)
5
,
pp. 382-398
Persistent link: https://www.econbiz.de/10007158097
Saved in:
6
The strategic placement of TQM in the organisation: a grounded study
Leonard, Denis
;
Mcadam, Rodney
- In:
Managing service quality : MSQ ; an international journal
12
(
2002
)
1
,
pp. 43-53
Persistent link: https://www.econbiz.de/10007162309
Saved in:
7
The impact of the ISO 9000:2000 quality standards in small software firms
Mcadam, Rodney
;
Fulton, Frances
- In:
Managing service quality : MSQ ; an international journal
12
(
2002
)
5
,
pp. 336
Persistent link: https://www.econbiz.de/10007164670
Saved in:
8
Case studies - ISO in the service sector: Perceptions of small professional firms
McAdam, Rodney
;
Canning, Norman
- In:
Managing service quality : MSQ ; an international journal
11
(
2001
)
2
,
pp. 80-92
Persistent link: https://www.econbiz.de/10007173359
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->