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Signaling quality via long lines and uninformative prices

Debo, Laurens; Rajan, Uday; Veeraraghavan, Senthil K. - In: Manufacturing & service operations management : M & SOM 22 (2020) 3, pp. 513-527

Persistent link: https://www.econbiz.de/10012242927

Optimally scheduling heterogeneous impatient customers

Bassamboo, Achal; Randhawa, Ramandeep; Wu, Chenguang Allen - In: Manufacturing & service operations management : M & SOM 25 (2023) 3, pp. 1066-1080

Persistent link: https://www.econbiz.de/10014302836

Blockchain operations in the presence of security concerns

He, Jiahao; Zhang, Guangyuan; Zhang, Jiheng; Zhang, … - In: Manufacturing & service operations management : M & SOM 25 (2023) 3, pp. 1117-1135

Persistent link: https://www.econbiz.de/10014302849

Complexity-augmented triage : a tool for improving patient safety and operational efficiency

Saghafian, Soroush; Hopp, Wallace J.; Van Oyen, Mark P.; … - In: Manufacturing & service operations management : M & SOM 16 (2014) 3, pp. 329-345

Persistent link: https://www.econbiz.de/10010402236

Managing customer arrivals in service systems with multiple identical servers

Zacharias, Christos; Pinedo, Michael - In: Manufacturing & service operations management : M & SOM 19 (2017) 4, pp. 639-656

Persistent link: https://www.econbiz.de/10011770620

Inventory-responsive donor-management policy : a tandem queueing network model

Zhu, Taozeng; Yeo, Nicholas Teck Boon; Gao, Sarah Yini; … - In: Manufacturing & service operations management : M & SOM 25 (2023) 4, pp. 1585-1602

Problem definition: In the blood-donor-management problem, the blood bank incentivizes donors to donate, given blood inventory levels. We propose a model to optimize such incentivization schemes under the context of random demand, blood perishability, observation period between donations, and...

Persistent link: https://www.econbiz.de/10014328894

State-dependent estimation of delay distributions in fork-join networks

Carmeli, Nitzan; Yom-Tov, Galit B.; Boxma, Onno - In: Manufacturing & service operations management : M & SOM 25 (2023) 3, pp. 1081-1098

Persistent link: https://www.econbiz.de/10014302839

COVID-19 scratch models to support local decisions

Kaplan, Edward H. - In: Manufacturing & service operations management : M & SOM 22 (2020) 4, pp. 645-655

Persistent link: https://www.econbiz.de/10012268388

Threshold routing to trade off waiting and call resolution in call centers

Zhan, Dongyuan; Ward, Amy R. - In: Manufacturing & service operations management : M & SOM 16 (2014) 2, pp. 220-237

Persistent link: https://www.econbiz.de/10010367159

Crowdsourcing last-mile deliveries

Fatehi, Soraya; Wagner, Michael R. - In: Manufacturing & service operations management : M & SOM 24 (2022) 2, pp. 791-809

Persistent link: https://www.econbiz.de/10013258602

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