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~isPartOf:"Manufacturing & service operations management : M & SOM"
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Manufacturing & service operations management : M & SOM
International journal of production economics
20
International journal of production research
11
International Journal of Production Economics
9
European Journal of Operational Research
7
European journal of operational research : EJOR
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International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
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Operations research proceedings 2004 : selected papers of the annual international conference of the German Operations Research Society (GOR) ; Tilburg, September 1 - 3, 2004
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Call centers with delay information : models and insights
Jouini, Oualid
;
Akşin, Zeynep
;
Dallery, Yves
- In:
Manufacturing & service operations management : M & SOM
13
(
2011
)
4
,
pp. 534-548
Persistent link: https://www.econbiz.de/10009388119
Saved in:
2
Call centers with delay information : models and insights
Jouini, Oualid
;
Akşin, Zeynep
;
Dallery, Yves
- In:
Manufacturing & service operations management : M & SOM
13
(
2011
)
4
,
pp. 534-548
Persistent link: https://www.econbiz.de/10009866328
Saved in:
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