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Measuring environmental performance in business to business relationships : a bibliometric review
Burki, Umar; Usama Najam; Dahlstrom, Robert - In: Marketing intelligence & planning 40 (2022) 2, pp. 205-226
Persistent link: https://www.econbiz.de/10013172926
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The moderating role of perceived risk in loyalty intentions : an investigation in a service context
Tam, Jackie Lai-Ming - In: Marketing intelligence & planning 30 (2012) 1, pp. 33-52
Persistent link: https://www.econbiz.de/10009508100
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Shopping centre customer service : creating customer satisfaction and loyalty
Kursunluoglu, Emel - In: Marketing intelligence & planning 32 (2014) 4, pp. 528-548
Persistent link: https://www.econbiz.de/10010385837
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An application of retailing service quality practices influencing customer loyalty toward retailers
Sivapalan, Achchuthan; Jebarakirthy, Charles - In: Marketing intelligence & planning 35 (2017) 7, pp. 842-857
Persistent link: https://www.econbiz.de/10011798023