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~isPartOf:"Marketing intelligence & planning"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
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Service quality
Beziehungsmarketing
6
Relationship marketing
6
Consumer behaviour
5
Customer loyalty
5
Konsumentenverhalten
5
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Brand
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Brand management
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Customer retention
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Einzelhandel
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Kundenbindung
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Markenartikel
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Markenführung
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Retail trade
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Bewertung
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Bibliometric review
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Bibliometrics
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Bibliometrie
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Brand image
1
Brand loyalty
1
Brand value
1
Business to business relationships
1
Co-occurrence analysis
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Commitment
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Confidence
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Consumer-brand relationships
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Corporate Social Responsibility
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Corporate social responsibility
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Customer service
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Dimensions of RSQ
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Double jeopardy
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E-commerce
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E-store
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Einkaufszentrum
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Aufsatz in Zeitschrift
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Jebarakirthy, Charles
1
Kursunluoglu, Emel
1
Sivapalan, Achchuthan
1
Tam, Jackie Lai-Ming
1
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Marketing intelligence & planning
Journal of retailing and consumer services
24
Journal of hospitality marketing & management
13
The service industries journal
11
The TQM journal : the international review of organizational improvement
9
Cogent business & management
8
International journal of hospitality management
8
Journal of business research : JBR
8
Services marketing quarterly
8
International journal of quality & reliability management
6
Service business
6
International journal of contemporary hospitality management
5
Journal for global business advancement : JGBA
5
The international journal of bank marketing : IJBM
5
The journal of applied business research
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
4
Asia Pacific journal of marketing and logistics
4
Global business review
4
International journal of business excellence : IJBEX
4
International journal of quality and service sciences
4
International journal of services and operations management : IJSOM
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of financial services marketing
4
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
4
Serbian journal of management : an international journal for theory and practice of management science ; SJM
4
Total quality management & business excellence
4
Academic journal of economic studies
3
African journal of business and economic research : AJBER
3
International journal of business innovation and research
3
International journal of business innovation and research : IJBIR
3
International journal of services and operations management
3
International journal of services, economics and management
3
Inventi impact: retailing & consumer services
3
Journal of Islamic marketing
3
Journal of business economics and management
3
Journal of customer behaviour
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of service management
3
Journal of strategic marketing
3
Journal of travel and tourism marketing
3
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ECONIS (ZBW)
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1
The moderating role of perceived risk in loyalty intentions : an investigation in a service context
Tam, Jackie Lai-Ming
- In:
Marketing intelligence & planning
30
(
2012
)
1
,
pp. 33-52
Persistent link: https://www.econbiz.de/10009508100
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2
Shopping centre customer service : creating customer satisfaction and loyalty
Kursunluoglu, Emel
- In:
Marketing intelligence & planning
32
(
2014
)
4
,
pp. 528-548
Persistent link: https://www.econbiz.de/10010385837
Saved in:
3
An application of retailing service quality practices influencing customer loyalty toward retailers
Sivapalan, Achchuthan
;
Jebarakirthy, Charles
- In:
Marketing intelligence & planning
35
(
2017
)
7
,
pp. 842-857
Persistent link: https://www.econbiz.de/10011798023
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