Centobelli, Piera; Cerchione, Roberto; Esposito, Emilio - In: Measuring Business Excellence 23 (2019) 4, pp. 426-441
Purpose: This paper aims to propose a taxonomic scheme of knowledge management systems (KMSs) and a set of technologies and managerial practices supporting supply firms in knowledge management processes. Design/methodology/approach: Based on a field analysis involving a sample of suppliers...