manufacturing are “just in time deliveries” and achieving “continuous improvement”. This study also revealed that Indian … improvement. Hopefully this study will help the firm's management to identify the problems to implement an effective lean …

‐up” continuous improvement strategy is the preferred strategy to improve customer satisfaction and productivity in Australian and New …. The main implication of the study for practicing managers is that a continuous incremental improvement strategy is the … major driving force behind any improvement effort, and that radical innovations should be used to “jump start” critical …

Most companies have attempted a significant number of improvement initiatives such as total quality, re … improvement strategy, but as part of a series of ad hoc decisions. This paper explores the deeper “pre‐conditions” that explain … the variance in success of such improvement attempts and resulting performance changes. We describe and illustrate a …

complex and important. Social implications – The improvement of complex service delivery performance offers huge social …