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Attaining competitive positioning through SPC – an experimental investigation from SME

Sharma, Rajiv; Kharub, Manjeet - In: Measuring Business Excellence 18 (2014) 4, pp. 86-103

Purpose – The purpose of this paper is to provide a conceptual framework which connects theory with straightforward application of statistical process control (SPC) in discovering and analyzing causes of variation to eliminate quality problems, which not only helps small and medium enterprises...

Persistent link: https://www.econbiz.de/10014931605

Why Strategic deployment?

DeFeo, Joseph A.; Janssen, Alexander - In: Measuring Business Excellence 5 (2001) 3, pp. 4-5

This article represents the second in a series of articles on the topic of strategic deployment. In this installment the authors consider reasons underpinning the belief that organizations can and should implement only those initiatives which support a strategic plan. The article concludes that...

Persistent link: https://www.econbiz.de/10014930537

Achieving performance excellence through an integrated strategy of radical innovation and continuous improvement

Terziovski, Milé - In: Measuring Business Excellence 6 (2002) 2, pp. 5-14

‐up” continuous improvement strategy is the preferred strategy to improve customer satisfaction and productivity in Australian and New …. The main implication of the study for practicing managers is that a continuous incremental improvement strategy is the … major driving force behind any improvement effort, and that radical innovations should be used to “jump start” critical …

Persistent link: https://www.econbiz.de/10014930548

Patterns of business excellence

Samson, Danny; Challis, David - In: Measuring Business Excellence 6 (2002) 2, pp. 15-21

Most companies have attempted a significant number of improvement initiatives such as total quality, re … improvement strategy, but as part of a series of ad hoc decisions. This paper explores the deeper “pre‐conditions” that explain … the variance in success of such improvement attempts and resulting performance changes. We describe and illustrate a …

Persistent link: https://www.econbiz.de/10014930549

The “control tower” approach to optimising complex service delivery performance

Meekings, Alan; Briault, Steve - In: Measuring Business Excellence 17 (2013) 3, pp. 15-27

complex and important. Social implications – The improvement of complex service delivery performance offers huge social …

Persistent link: https://www.econbiz.de/10014931624

Exploring Lean deployment in New Zealand apple pack-houses

Doevendans, Hans J.T.; Grigg, Nigel Peter; Goodyer, Jane - In: Measuring Business Excellence 19 (2015) 1, pp. 46-60

Purpose – This paper aims to present findings from a research project that investigated the suitability of Lean in a seasonal horticultural setting, specifically the New Zealand (NZ) apple and pear (pipfruit) industry. The paper focusses on improvements made while deploying Lean elements in...

Persistent link: https://www.econbiz.de/10014931634

Ten key ingredients for making SPC successful in organisations

Antony, Jiju - In: Measuring Business Excellence 4 (2000) 4, pp. 7-10

Statistical process control (SPC) is a powerful technique for improving process quality by systematically eliminating special or assignable causes of variation. SPC is not a simple and automatic task. The successful application of SPC requires many skills such as engineering, management,...

Persistent link: https://www.econbiz.de/10014930510

Stop cane dancing and integrate statistical process control (SPC) into your process based management system

Brimson, James A. - In: Measuring Business Excellence 8 (2004) 2, pp. 15-22

Asserts that for many organizations the key to management survival is to maintain performance equilibrium. Notes that management systems have essentially remained unchanged for many decades. Companies organize into functional groups with a hierarchical chain of command, they set strategic...

Persistent link: https://www.econbiz.de/10014930601