Buhl, Hans; Klein, Robert; Kolb, Johannes; Landherr, Andrea - In: Metrika 22 (2011) 2, pp. 187-204
In the last years, customer centricity has turned out to be a promising paradigm for maximizing corporate value by increasing value contributions from customers. In this context, the discipline of revenue management provides plenty of methods to optimize (predominantly short-term) cash-inflows...